Privacy Policy.
Last updated: August 31, 2026
1. Controller
IM Trade 2020 EOOD, operating under the main commercial name IM Trade, is responsible for processing personal data submitted through this website. Address: Mesta 16, 2700 Blagoevgrad, Bulgaria. Contact person: Metodi Ivanov.
2. Information we collect
When you submit a transport enquiry, we may collect your name, email address, loading and delivery locations, cargo details, dates and other information necessary to assess and respond to your transport request.
3. Why we use your data
We process your information to respond to your enquiry, prepare and discuss a transport offer, communicate about requested services and comply with applicable legal obligations. The legal basis is your request for pre-contractual steps and, where applicable, your consent or our legitimate interests.
4. Retention and sharing
We retain data only for as long as necessary for the relevant business, legal or accounting purpose. Data may be shared with service providers or transport partners only when necessary to respond to or perform the requested service and subject to appropriate safeguards.
5. Your rights
Under applicable data protection law, including the GDPR where applicable, you may have the right to request access, correction, erasure, restriction, objection or portability of your personal data. You may also lodge a complaint with the competent supervisory authority.
6. Security
We take reasonable technical and organizational measures to protect personal data. However, no internet transmission or electronic storage method is completely secure.
7. Contact
For privacy questions or requests, contact IM Trade at the contact details shown on the website.